Krkiya Privacy Policy — Your Information, Our Responsibility

What Information Is Collected

When opening an account at krkiya, we collect your name, email address, mobile number, and date of birth. National ID or passport details may also be requested for identity verification. Payment-related information is collected during deposits and withdrawals. When you browse our platform, your IP address, device information, and cookie data are logged automatically. All such information is used solely to improve our services and ensure security.

How Your Information Is Kept Secure

All your personal information is stored on encrypted servers, and advanced security measures are in place to prevent unauthorized access. We use SSL technology to keep data transfers secure. Only authorized personnel can access your information, and they are bound by strict confidentiality agreements. If any suspicious activity is detected, we notify you immediately. Our systems undergo regular security audits to ensure your information remains protected at all times.

Sharing Information with Third Parties

Krkiya never sells your personal information or shares it with third parties without justification. Only the necessary information is exchanged with trusted payment gateway partners for payment processing. Information may be disclosed in accordance with legal obligations or directives from the Bangladesh government. Limited information may be shared with licensing authorities to ensure responsible gaming. Any such sharing of information is always governed by applicable law and this privacy policy.

Cookie Policy

Our platform uses cookies to enhance your browsing experience. Cookies help us remember your preferences and measure site performance. You can disable cookies through your browser settings, though some features may become limited as a result. We do not use third-party tracking cookies for advertising purposes. No cookies other than essential ones are activated without your consent.

Your Rights & Choices

You may request to view, correct, or delete your stored personal information at any time. Upon account closure, all personal data is securely deleted except where required by legal obligations. To stop receiving marketing communications, use the unsubscribe link in any email. Contact our support team for any questions regarding your rights. krkiya always gives the highest priority to your privacy and complies with applicable Bangladesh data protection laws.